- How do I know my size?
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Please view our size chart and detailed fit notes on each product description. For any questions please feel free to contact us.
- How do I wash my garment?
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We have updated each product with its own care instructions, but generally, we recommend a cold hand wash and lay flat to dry. To ensure the longevity of your garments and to prevent shrinkage we do not recommend using the tumble dryer.
- The item I received is a slightly different color?
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We do our best to ensure that our colors in our images are true to life however due to monitor differences we cannot guarantee the accuracy of colors shown online.
Please note that our shibori and naturally dyed items are all unique and one of a kind, and therefore the pattern may not be exactly as shown online.
- Are your organic fabrics GOTS certified?
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Yes, all of our organic fabrics are GOTS certified, and select fabrics where noted are OEKO-TEX certified.
- Where do you ship?
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All of our pieces are handmade here in Toronto, Canada and ship internationally. We ship using Canada Post, additional couriers are available upon request.
All of our online orders are shipped in plastic free, compostable mailers or recyclable boxes depending on size.
- How much is shipping?
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Canada – all orders over $60 ship free
Local Toronto Pickup – Free, available by appointment only Monday – Saturday.
United States - $15 flat rate untracked
Free shipping above $200
International - $25 untracked
We also offer calculated shipping rates at checkout which include tracking, please select a tracked option at checkout or contact us with any questions.
Rush shipping is available upon the buyer's request for an additional fee. Orders shipped outside of Canada may be subject to import duties and taxes that cannot be calculated at the time of checkout. All additional charges are the responsibility of the customer. Please contact us with any questions regarding shipping.
- I live in Toronto, can I come to pick up my order or try pieces on in person?
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Yes, we are pleased to offer in-studio try-on by appointment only. Please book an appointment using our calendar here.
*Please note that due to Covid-19 our studio is currently closed for try-ons and pick-ups. We are happy to deliver packages within Toronto, please email us after placing your order or include a note at check-out
- How long will my order take to arrive?
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Below are Canada Post shipping estimates for regular parcel shipments:
CANADA: 2-5 Days (after processing)
UNITED STATES: 3-10 Days (after processing)
INTERNATIONAL: 4-15 Days (after processing)
- Can I return my item?
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If for any reason you are unhappy with your purchase we offer returns for store credit within 7 days of delivery. If 7 days have passed since your purchase has been delivered, unfortunately, we are unable to offer you a credit or exchange.
To be eligible for a return, your item must be unworn, unwashed and in the same condition that you received it. It must have all original tags still attached. We are unable to offer cash refunds. Items authorized for return must be post-marked within 3 days of authorization.Please note that sale, discounted and custom items are final sale.
- Can I exchange my item?
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Exchanges are subject to inventory within 7 days of item delivery. We are happy to exchange an item for you or to answer any emails to help you find your perfect fit.
Please note that sale, discounted and custom items are final sale.